Archive for January, 2009

Tracked by the Supermarket

If you ever signed up for one of the frequent shopper cards in order to get cheaper prices and wondered if they track what you individually bought, I can tell you from personal experience they do. Today I received a call from an 800 number that turned out to be a recording telling me some ice cream cone novelties were being recalled and that I should return them. The novelties had peanuts on them and apparently they were from the same plant that is blamed for the recent salmonella outbreak. I shouldn’t say I am surprised… it is obvious they are using this data for marketing, however I was a bit surprised when I received the call it was used in this way. I guess the moral of the story is if you don’t want anyone to know you eat ice cream cones, pay for the item without the use of a frequent shopper (or credit) card.

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Library Journal report on the OCLC WorldCat policy discussion

There really wasn’t much new reported by Library Journal about the WorlCat Record Use policy discussion at ALA MW but it is still worth a read. I wish I could have stayed around Denver to attend the session. One thing that I found interesting is that Karen Calhoun is reported to have “clarified that the FAQ was indeed part of the policy.” This is an interesting development because the way I and many others read what is up there it does not appear to be, I have asked via a comment on Karen Calhoun’s blog post about the session to confirm that this is so. Karen also posted the slides from her portion of the session, Creating and Sustaining Communities Around Shared Data: The Case of OCLC, on SlideShare. I looked through them briefly and I think they are worth taking a look at if you are interested in this issue (and if you are a librarian, IMHO you should be).

Calhoun is quoted in LJ as saying OCLC regrets that the “value of participatory decision-making nearly seriously enough.” I am happy to see OCLC openly discussing this new policy (which is now set to be put into place 3Q 2009). I think that they now have a review process in place is a big positive. Obviously, I (and I’m guessing in retrospect OCLC) wish this was done from the beginning. However hindsight is 20/20 and it is better late then never. OCLC pushing back the policy implementation in order to take time to take and consider input is a huge positive. I’m sure many of us won’t agree with the whole policy in the end, but I will feel much better about the situation with a more open discussion then was originally taking place.

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An OCLC WorldCat Petition/Summary

I am typically not a fan of online petitions, but Elaine Sanchez has created a petition that includes a good summary of the situation with the upcoming new OCLC Policy for Use and Transfer of WorldCat Records. I have blogged about this previously so my thoughts are on record and I’m not going to rehash all of them here. I believe that many people at OCLC really want to do the right thing for libraries (both member and non-member) but I don’t think the policy as currently formed does that. I also am still a little dismayed with the fact that they put some things in the FAQ that clarify things a little or imply that libraries will have the right to do this or that, but they don’t put them into the policy. Remember, the policy is the legal document, not the FAQ.

Elaine Sanchez’s petition does not call for the policy mot to be changed. Instead it calls for OCLC to “[f]orm a truly representative group of OCLC members, non-members, and other cataloging service entities to review the 1987 policy in light of the current environment.” Even if you don’t want to sign the petition, it is worth reading for its summary of the situation.

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Final Top 10 of the 2008 College Football Season

After Utah’s undefeated season and low out of SEC-regular season champion, Alabama, they earned the #1 spot on the field. I have heard apologists for the SEC say Alabama had nothing to play for. Yea, right a Sugar Bowl championship is nothing? Give me a break. I’ve also heard them say that Florida could beat anyone. But on the field, Ole Miss proved otherwise, in the Swamp none-the-less. These same apolgists say Southern Cal shouldn’t be number 1 because they lost to Oregon State, but that was on the road to a team that almost one the conference. The same people say the Southern Cal has “no excuses.” You know what, neither does Florida. They lost, so they are not number 1. If they want toprove how great they are, maybe they should schedule a game in Salt Lake City instead of playimg the Citadel. Without further ado, ere are my final top ten for the 2008.

1. Utah (13-0)
2. Florida (13-1)
3. Texas (12-1)
4. Southern Cal (12-1)
5. Oklahoma (12-2)
6. TCU (12-2)
7. Alabama (12-2)
8. Boise State (12-1)
9. Ohio State (10-3)
10. Oregon (10-3)

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Niche Social Media Sites

Do you ever get a feeling you don’t need to see yet another new Social Media site. They are popping up like crazy and while many of them are excellent, it takes time to invest in each one. Well, I can help you there, but if you want to learn about what sites are available, vist Kevin Palmer’s Niche Social Networking Sites list (which also includes reviews) on his Social Media Answers blog.

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NSF advisory committee recommends Open Access

Thanks to a number of tweets on Twitter mentioning it, I read on the Peter Suber’s Open Access News that the NSF advisory committee recommends OA. He says that during their December 16-17 meeting the National Science Foundation (NSF) Advisory Committee on Cyberinfrastructure (ACCI) adopted the following statement:

In order to help catalyze and facilitate the growth of advanced CI [cyberinfrastructure], a critical component is the adoption of open access policy for data, publications and software.

Peter goes on to comment that “The NSF should be the next agency after the NIH to adopt an OA mandate.”

I’m happy to hear this development and hope that it comes to fruition.

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JournalSpace.com is gone

Over the last day or two I’ve been reading about the sudden demise of the Web-based community of JournalSpace.com. I don’t know much about the community but it was an online journal site that judging from fourms on the Internet was pretty close knit. Basically what happened is they lost all of the data on their database server. It is unclear how this happened, but it may have been sabotage. Regardless, they did not have a proper backup strategies in place. All they were doing was mirroring, which while great for continuity if a drive goes down, doesn’t help if the data is erased for some reason.

So what are we to take from this? I see three lessons. The first two are for site administrators. First is that people who are in charge of running Web sites need to make sure they have proper backup and recovery procedures. These procedures should including testing restores to make sure that you can get back up and running. Second, if you have a disgruntled IT person leave your business, make sure that they no longer have any access to the systems.

The lesson for users of these systems, especially smaller, less popular systems, is to make sure you have your own backups. While this might be more work for some systems than others, and sometimes the users of these systems might not know how to make Web-based backups, it needs to be done if yu want to be sure to have your data long-term. Even cutting and pasting the posts into a Word document after each post would have saved a lot of hardwork and memories people put into their posts on JournalSpace.com

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Free Lunch and the Square of Engagement

One of the things I here often in the debate about Free/Open Source Software (FOSS) is that “there ain’t no such thing as a free lunch.” This phrase, at least according to Wikipedia article on Free Lunch that cites a 1874 New York Times article, originated based on a “custom peculiar to the Crescent City” (New Orleans), “in [which] every one of the drinking saloons which fill the city a meal of some sort is served free every day. The custom appears to have prevailed long before the war…. I am informed that there are thousands of men in this city who live entirely on meals obtained in this way.” The idea of the “free lunch” not really being free because the saloon owner made up for it in other ways. In other words the price of the food was factored into the drinks, thus the lunch is not really free.

In more recent times, it has been used to demonstrate opportunity costs. The thought is that even if you get something for free, in order to make use of it, you either can’t do something else, or you have to invest time to make use of what is giving to you for free. There are also other uses of this phrase in science, economics, and other areas.

So how does the Free Lunch apply to FOSS and is it really relevant? As Wikipedia points out, “TANSTAAFL (There Ain’t No Such Thing As A Free Lunch) is sometimes used as a response to claims of the virtues of Free Software. Often, proponents of Free Software, like Richard Stallman will say Free Software is Free as in Freedom, not Free as in Beer to respond to this criticism. While this is undoubtedly true my guess is that the people laying this criticism on Free Software are not going to be swayed so easily by Stallman’s virtues. Let us investigate this to determine is there really is some software that is free as in beer….

First, lets look at the claim that there is no such thing as a free lunch. Is this really true? I know I have had free lunches that didn’t cost me anything, so it seems a bit specious to me. In Dr. Friedman’s book, There’s No Such Thing As a Free Lunch, he says that “. . . every bit of pork, every subsidy, every inflation, every politically-imposed inefficiency, is paid for, and paid for in full — by somebody” (quoted from the book jacket by S. Leon Felkins). [1] Now Dr. Friedman was mostly talking about “free” handouts from the government, and as Felkins says “I suppose it is a true statement.” However, it is only true because of the last part, “by somebody.” In other words, they might be paid by somebody, but not by the person who receives the benefit. Thus, they recipient truly does receive a free lunch. If someone wants to pay for me to have a free lunch, I have no problem with that. And I’m not going to say it wasn’t truly free, because it was truly free to me.

Let’s look at a concrete example of this. One day I was driving across the Delaware Memorial Bridge into Delaware from NJ. When I made it to the toll booth, I found out the person in front of me paid my toll. I have no idea why. I have never seen the person before and as far as I know since, they just did it. Maybe I let them merge in or something earlier, I don’t know, but I didn’t complain. This was definitely the toll booth equivalent to a free lunch.

Now lets move this into the realm of software. The free lunch debate around FOSS usually comes up in the form of, well you can get program X for free, but now someone on your staff will have to support it. What does this mean? Well, I’m sure each person making this argument has there own definition, but basically the argument is that “You either pay to acquire it or pay to deploy it or both.” (Matt Assay)

Does this argument that their is no free lunch with Free Software hold water? Well, I think it might depend on how you look at it, but in a lot of cases I say no. Lets take a look at two different Web server applications as an example. If I need a Web server I can install Microsoft’s Internet Information Services (IIS) or I could install Apache’s HTTP (Web) Server. One of them, Apache, is FOSS. Is it Free Lunch too? Well, the argument that it isn’t free lunch would say that you have to pay to acquire it or deploy it. Well, I don’t have to pay to acquire it, so lets look at deployment costs. Since I have worked with Apache before, there is not much time for me to deploy it, but obviously it takes *some* time. However, how is this different from IIS? Deploying IIS isn’t done magically even if I pay Microsoft for the right to use IIS. Not only would IIS require me to pay to acquire the software, it makes me pay to deploy and maintain it as well. There in lies the crux of the problem with the whole Free Lunch debate when it comes to Free Software. The people that bring up that there is no such thing as a free lunch disregard the amount of work it takes to deploy proprietary solutions. Often the proprietary solutions take the same, if not more, staff time to deploy and maintain when compared to FOSS.

This concept applies to many FOSS programs. Look at Firefox. Firefox seems like a free lunch to me. Yes, I have to install it, but once I do it pretty much maintains itself. Yea, I had to spend about 2 minutes downloading and installing it, but even with a free lunch you have to chew. So maybe nothing is free, but even that expensive lunch you paid for has other costs involved. I remember an example in the library world when a university signed on to be a development partner with some project a proprietary automation vendor was releasing. They put out job ads to hire three people to implement the product. Meanwhile, another university had less then three people developing a similar FOSS project with less than two full-time developers. Not only was the first University paying for the product, they were paying more in staff time then the other university just to implement it.

Maybe Free Software isn’t often the same as Free Lunch. However, Proprietary software isn’t free of other costs either. However, looking at many of the Free Software products I use, many of them I do consider Free Lunch. Yes, I might have to take out a steak knife and cut up that free rib-eye someone offered me, but I’d have to do the same thing if I paid for it at some fancy restaurant.

Randy Metcalfe, the eIFL-FOSS program manager, recently blogged about the “square of engagement” that libraries have with FOSS. Basically the idea is that the for each FOSS application a library uses, you can plot it on a square. Across the horizontal axis is how much use that program takes, and vertically is how much engagement the library has in the application. Engagement can range from following a discussion list about the program, helping write documentation, replying to questions on e-mail lists from other users, to being a full-fledge developer of the program. In my way of thinking, programs that are used extensively but require little or no engagement are the Free Lunch of Free Software.

Randy Metcafe\'s Square of Engagement

Randy Metcafe's Square of Engagement

With the square of engagement in mind, I decided to take a look at five of the FOSS applications we have been working with at some level at Binghamton University Libraries. The ones I’ve chosen (although there are a number of others I could have looked at) are Firefox, Apache HTTP (Web) Server, Movable Type, LibX toolbar, and E-prints. Since I don’t have any matrix to determine use or engagement, I estimated where these would go on the square of engagement. As you can see, we use Firefox extensively, but really have little engagement. The same is true of Apache. These programs are Free Lunch.

Selected FOSS applications at Binghamton University Libraries plotted on the Square of Engagement

Selected FOSS applications at Binghamton University Libraries plotted on the Square of Engagement

Movable Type and LibX we use a little less, but we have slightly more engagement. E-prints, since it is related to a new product that we are just getting off the ground has more engagement and less use. I think looking at FOSS this way is really useful. By exploring where different applications are on the square of engagement, you can look to see if your library is engaging in the FOSS programs it should. If we are using something a lot, it makes sense to look if we are properly engaged in the community. While the answer depends on each individual library, I think at this point with these products we are probably in a good place. For example, it really doesn’t make sense, even though we use them extensively, for th library to spend resource developing Apache or Firefox. While they are very important applications for us, they are not software applications that are directly related to our core mission or that we necessarily have core competencies in. Also, there are a lot of talented people already working on these projects.

EPrints we have a high level of engagement with, but little use. This might be troubling considering the low use but for the stage of the project. As we learn and implement the software, it seems obvious that we will have more engagement than use. As the project involving EPrints at Binghamton matures, we will see more use. It remains to be seen how engaged we will become, but I do not expect a drastic reduction in engagement and we may become even more engaged. EPrints software is core to our role as an academic library so it makes sense that we will stay engaged in the product and not just become predominately users with little engagement as we are with Apache and Firefox.

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