Comments on: IGeLU 2009 thoughts http://blog.ecorrado.us/2009/09/14/igelu-2009-thoughts/ Ramblings about library technology, open source software, and other adventures! Fri, 28 Oct 2011 05:59:02 +0000 hourly 1 http://wordpress.org/?v=3.3 By: ecorrado http://blog.ecorrado.us/2009/09/14/igelu-2009-thoughts/comment-page-1/#comment-36261 ecorrado Tue, 15 Sep 2009 00:17:26 +0000 http://blog.ecorrado.us/?p=707#comment-36261 @LG: Hopefully they'll be a RUG meeting near you that you can attend. I know EMA is having just as many customer-presented Voyager sessions as IGeLU. Not being on the IGeLU steering committee, I don't want to speak for them (although I suspect they would say the same thing) but I can tell you that the ELUNA SC takes the customer concerns we here about seriously. While not directly related to incident reporting, ELUNA and IGeLU have been working together on a new enhancement system that should lead to a better process next year. @LG: Hopefully they’ll be a RUG meeting near you that you can attend. I know EMA is having just as many customer-presented Voyager sessions as IGeLU. Not being on the IGeLU steering committee, I don’t want to speak for them (although I suspect they would say the same thing) but I can tell you that the ELUNA SC takes the customer concerns we here about seriously. While not directly related to incident reporting, ELUNA and IGeLU have been working together on a new enhancement system that should lead to a better process next year.

]]> By: lg http://blog.ecorrado.us/2009/09/14/igelu-2009-thoughts/comment-page-1/#comment-36254 lg Mon, 14 Sep 2009 21:07:56 +0000 http://blog.ecorrado.us/?p=707#comment-36254 thanks for this update, especially for those of us who have no money to attend either ELUNA or IGELU. hats off to YOU for doing so. i have some concerns that there are serious customer-related issues that were not mentioned in your synopsis. these include lapses in documentation and in the incident reporting system. i hope the organizations that we are paying membership money to are paying attention to customers' concerns. welcome home. thanks for this update, especially for those of us who have no money to attend either ELUNA or IGELU. hats off to YOU for doing so.

i have some concerns that there are serious customer-related issues that were not mentioned in your synopsis. these include lapses in documentation and in the incident reporting system. i hope the organizations that we are paying membership money to are paying attention to customers’ concerns.

welcome home.

]]> By: Gary Johnson http://blog.ecorrado.us/2009/09/14/igelu-2009-thoughts/comment-page-1/#comment-36252 Gary Johnson Mon, 14 Sep 2009 20:57:10 +0000 http://blog.ecorrado.us/?p=707#comment-36252 Edward, you wrote a good overview of a really great IGeLU conference in Helsinki. All involved did a wonderful job making it a productive time for everyone there! Edward, you wrote a good overview of a really great IGeLU conference in Helsinki. All involved did a wonderful job making it a productive time for everyone there!

]]> By: Edward Corrado (ecorrado) 's status on Monday, 14-Sep-09 20:30:41 UTC - Identi.ca http://blog.ecorrado.us/2009/09/14/igelu-2009-thoughts/comment-page-1/#comment-36249 Edward Corrado (ecorrado) 's status on Monday, 14-Sep-09 20:30:41 UTC - Identi.ca Mon, 14 Sep 2009 20:30:45 +0000 http://blog.ecorrado.us/?p=707#comment-36249 [...] New blog post: #igelu2009 thoughts: http://blog.ecorrado.us/2009/09/14/igelu-2009-thoughts/ [...] [...] New blog post: #igelu2009 thoughts: http://blog.ecorrado.us/2009/09/14/igelu-2009-thoughts/ [...]

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